Eufy Omni C20 Review
The eufy Omni C20 is part of eufy’s latest generation of smart vacuums, positioned as a more compact and affordable version. This robot vacuum offers so many features that include an iPath sensor, multifloor mapping capabilities, a multipurpose dock for charging, mop pad washing, dustbin auto emptying, and soaking. This vacuum does not have an integrated reservoir. It contains numerous customization options for suction , pathing, and dock-related settings, and last but not least, it is also supported by Google Assistant and Alexa. Is this vacuum really worth buying compared to other robot vacuums? Let’s take a look at it in our detailed review.
PROS:
- Good suction power and features
- Quiet and efficient
- Simple, user-friendly app
CONS:
- No AI vision for obstacle detection
- Corners and edges not clearly mopped
Key Features & Smart Technology
- It is a two-in-one cleaning vacuum and mopper, whereas its strong suction ranges for vacuuming (5000-7000) Pa, integrated mopping with spinning pads and automatic mop lifting for carpets.
- It is based on Lidar and visual SLAM-based mapping and also contains laser-based avoidance for furniture and pets.
- It contains a self-cleaning dock, auto dustbin emptying, mop washing and drying and self-refilling clean water also and drains dirty water.
- It is controlled via the eufy clean app, which includes schedule cleaning, customized cleaning for different carpets and rooms and is also compatible with Alexa and Google Assistant.
Build & Design
At first, I’m going to talk about its robot that mops and vacuums at the same time. It contains a clean water tank and also a dirty water tank. There’s also another vacuum inside the base station that will kick on, and it will suck everything out of the robot into the dust bag. So once in a while, you have to replace the dust bag, which is very easy.
One of the best things about this robot is its height. It does have a LiDAR, but its front-facing LiDAR is not the traditional spinning LiDAR on the top, which makes it really low to the ground. It is 3.3 inches tall. Its sensor is on the front.
It also has bumper technology, and around its back, it’s got the mop pads and docking. The charging spot is also at the back. It does not have an onboard water tank. It contains a dustbin that will contain all the dust from your house when you use this vacuum.
Then comes the docking station, where everything is going to suck out, and it’s the place that contains the water and will wash the mop pads. Then it will suck out the water. It will not heat the water. It will just blow air onto the mop pads to dry them. It’s very easy to clean.
The bottom of the robot consists of a brush roller, drive wheels, and a side brush that’s stationary that spins, and it also has fall-off sensors so it does not fall down the stairs. It does have a carpet sensor also.
On the other hand, it’s got a really neat feature: a comb, which is going to help get long hairs off the brush roller.
Coming on to the mop pads, they are simply held with a magnet. The mop pads can be raised and lowered depending upon the carpet sensors. So whenever it senses carpet, it will raise the mop pads to 10.5 mm. Just once in a while, you have to replace these, and you can also put them in your laundry, which will help to refresh them.
Setup Process:
The setup process is quite easy, as firstly you have to unbox the components, and inside the box you will find a robot vacuum, power cable, 2 mop pads, a dust bag, a docking station, and a user manual. In the second step you have to place the docking station, set it on a hard level against the wall, plug in the dock and wait for the light to indicate power is on. In the third step, you have to fill the water tank and then attach the mop pads and flip the robot over. Make sure that the mop pads are clean. Now install the app from Google or the app store, then follow the instructions and connect the robot to your wifi. Place the robot and allow it to charge fully. Well, you can also customize the cleaning map; you can easily set room names and zones. Do not add cleaning soap or vinegar directly into the water tank unless stated in the manual.
Cleaning Performance
So since there’s no water tank, how does it clean and how does this robot operate? Well, when you first start it, it’s going to wash the mop pads, which will do two things. It gets them clean, but it also gets them full of water. Not that full. They are saturated, but they are full enough so you can start mopping.
The theory is that mud has to get captured inside the mop pad. If it’s a really bad mud stain, it is going to smear it, but if it’s everyday mopping, it’s just going to capture that mud or the dirt. Then, after a certain amount of time, which you can easily set in the app, it’s going to come back to the base station and wash its mop pads. That’s how it cleans your floor.
There is nothing in it that sprays down. There is a turn-on button from where you can turn it on and tell it to go to the dock. There’s also a sensor on it. It does not take pictures.
It delivers strong cleaning performance for both vacuuming and mopping. It is excellent for hard floors, pet hair, and fine debris. It penetrates well into fiber. It may struggle with deeper carpet due to suction drop-off.
Its dual rotating mop pads spin at 180 RPM with downward pressure. It removes sticky spots and light stains. Mop pads don’t reach edges as precisely as vacuum brushes. You can assign different suction and mop levels per room in the app.
Performance verdict
| Category | Score (1–10) |
|---|---|
| Mopping | 8.5 |
| Hard Floor Vacuum | 9.5 |
| Carpet Vacuum | 8.5 |
| Pet Hair Pick Up | 9.0 |
| Noise Level | 7.5 |
Dry time
Well, the floor typically dries in 5 to 10 minutes because of fine misting and light water use. as there is no puddling observed. Mop pads are automatically cleaned and also hot air-dried at the base station, reducing mold risk and odor.
Mopping Ability
| Stain Type | Performance | Notes |
|---|---|---|
| Dry Mud / Food Stains | Good | Removes with 1–2 passes |
| Fresh Food Print | Excellent | Cleans with one pass |
| Sticky Spots | Fair | May need a deep clean mop run |
| Dried Sauces | Limited | Light traces may remain |
| Caked on Debris | Poor | Not suitable |
Obstacle avoidance, navigation accuracy:
The Eufy Omni C20 has horrible obstacle avoidance. Its static LIDAR mapping sensor results in slower mapping than alternatives with spinning LIDAR sensors, but that means it’s able to pass under low furniture. It gets stuck on rugs and bumps into furniture occasionally. So if you want a robot vacuum that’s good at obstacle avoidance, then this might not be the best option for you.
| Obstacle | Avoidance Accuracy (0–5) | Notes |
|---|---|---|
| Low Clearance Furniture | 5 | Static LIDAR allows passing under low furniture easily |
| Sofa, Chairs | 3 | Can bump into furniture fairly hard |
| Rugs and Tassels | 2 | Tends to get stuck, no effective object avoidance |
| Pet Waste | 2 | Often fails to avoid small pet messes |
| Stairs | 5 | Cliff sensors work reliably |
| Glass/Mirrors | 3 | Can sometimes struggle to detect properly |
| Shoes/Socks | 3 | Occasionally detects and avoids |
Smart Features & Connectivity
It works with Amazon, Alexa, and Google Assistant. It can adjust mop water and suction according to the floor type. If its battery runs low, it auto returns to the charge. It contains smart station alerts and tells if mop pads need cleaning or if the dustbin is full. It works on a strong, consistent connection.
Comparison with other Alternatives
| Feature | Eufy Omni C20 | Roborock S8 Pro Ultra | Dreame L20 Ultra | Ecovacs T20 Omni |
|---|---|---|---|---|
| Suction Power | 6000 Pa | 6000 Pa | 7000 Pa | 6000 Pa |
| Mop Lifting | 12 mm auto lift | 5 mm lift | 10.5 mm lift | 9.5 mm lift |
| Mop Type | Dual rotating mop | Sonic vibrating mopping | Dual rot mop | Rotating mop |
| Auto Mopping | Yes | Yes | Yes | Yes |
| AI Camera | No | No | Yes | No |
| Noise Level | Quiet | Quiet | Moderate | Moderate |
The Eufy Omni C20 is available at a budget-friendly price of $499, offering features comparable to many premium robot vacuums, making it one of the best value-for-money options on the market.
Who Should Buy the Eufy Omni C20?
It is aimed at users wanting a high-tech robot vacuum without the price and bulk of the S1 Pro. It is best for small apartments and homes and best for people looking for semi-premium features at a more affordable price. Ideal for houses with mixed flooring. Best for people wanting a hands-free, low-maintenance cleaning solution. Not for people who require advanced AI obstacle avoidance.
Final thought:
The Eufy Omni C20 is available at a budget-friendly price of $499, offering features comparable to many premium robot vacuums, making it one of the best value-for-money options on the market.
An almost flawless user experience, low-maintenance convenience, and great value are all features of this near-flagship robot vacuum. Perfect for people who desire excellent performance without requiring AI-powered obstacle detection.